Terms of Service

Shipping Policy

1. We try as much as possible to keep stock for most of the common product we carry in this online-store. Because of the size variation of each product we many not have the size you requested in stock. Some of the products marked Pre-Order are custom build based on order received.

Shipment for Ex-stock items will typically ship with 1-3 working days.

2. For items that are not in stock with 100% local content, we we can build and ship with 1-3 weeks.

3. For Custom Printed harbotai Silk range, when Item or size is not in stock, fresh printing has to be done overseas and the printing can take up to 3-4 weeks before it is shipped.

4. Within Malaysia, all the shipment are done by Skynet Courier Service.

5. For shipment outside of Malaysia, we will either us Pos Laju, Federal Express. 

6. Shipping lead-times are typically as follows

Malaysia - 2-3 working days

Asian countries - 1 week

Asia, Australia & New Zealand - 2 weeks

North & South America - 3 weeks

Europe - 3 weeks